Contact Information

Technical support

If you have a technical problem using your app or the service, log in to your account and go to the Support link at the top of the page.


To manage and facilitate reports by employees or customers, or for any other enquiries from corporate, professional or chartered bodies please email


Police forces, commissioners and authorities who want to use or support the service to deter and detect crime in their area, please email

Help on reporting crime

If you want advice about reporting crime, please contact the police.  General information and advice about reporting crime in England & Wales is also available via the website of Witness Confident.

Complaints and Feedback

If you have a complaint or a suggestion on how to improve this service, please email us on

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